Privacy Policy

LinenandBoxwoods.com is committed to respecting your privacy and recognizing your need for appropriate protection and management of contact information you share with us (the phrase "contact information" means any information by which you can be contacted, such as your name, mailing address, email address, telephone number, etc.). The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review, correct and opt out of our use of, the information. By using any of our web sites or sharing your contact information with us, you are accepting the practices described in this Privacy Policy.

As a part of our commitment to your privacy, LinenandBoxwoods.com support and adhere to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale, or exchange with other marketers; (2) honor customers' requests not to share their contact information with other marketers; and (3) honor customers' requests not to receive mail, telephone, or other solicitations from LinenandBoxwoods.com.

Collecting Information About You

There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, and other information. We may also maintain a record of your product purchases.

Providing such information is at your own discretion.  Neglecting to provide the requested information may result in your inability to purchase products, access certain services, offers and content on our web sites. In addition, we may need to contact you via phone, email or mail to address questions/concerns specific to your online orders and/or requests.

In order to improve our products and services, we may track and analyze internet domain addresses and their data for preferences, trends, and site usage statistics - individual users will remain anonymous, unless personal contact information is submitted voluntarily.

Using Information About You

We use your contact information for internal purposes only, such as:

  • confirming and tracking your order, subscription, or registration;
  • analyzing preferences, trends, and statistics;
  • informing you of our new products, services, and offers; and
  • providing you with other information from and about LinenandBoxwoods.com

We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to ensure that your contact information is accurate, complete, current, and otherwise reliable with regard to its intended use.  In certain instances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to LinenandBoxwoods.com or to others. We may also disclose your contact information when we believe the law or legal process requires it.

Updating and Deleting Information About You

To update, correct, or delete personal information that may be filed in our system due to previous purchases, request(s) for service(s) or for any other reason per your own discretion, such as name, email address, and/or mailing address, or to opt out of future marketing from LinenandBoxwoods.com, simply call Customer Service at 855.657.5547 Monday through Friday, 8:00am - 5:00pm  (CST).  

You may also click the designated link at the bottom of all LinenandBoxwoods.com email correspondence provided through Constant Contact to be removed from future email updates.  Please note that any requests to remove or update your contact information may take up to thirty days for your email request and 6–8 weeks to process your postal mail request.  If you choose to provide LinenandBoxwoods.com with your information, you consent to the transfer and storage of that information on our servers located in the United States.

Any questions or concerns regarding the use or disclosure of your information should be directed to LinenandBoxwoods.com by calling Customer Service at 855.657.5547 Monday through Friday, 8:00am - 5:00pm  (CST).  We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your information in accordance with this Privacy Policy.

Cookies

When you visit our web sites, we send one or more "cookies" to your computer or other device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is placed on the hard drive of your computer when you visit a web site. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same web site at a later date the cookie information is still available. Generally, we use cookies to improve the quality of our service when you visit our web site and other web sites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. 

Security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.

We urge you to keep any password that you establish with us in a safe place and refrain from disclosing or sharing it with anyone.  Logging off your LinenandBoxwoods.com account at the end of each desired session in conjunction with closing your browser window will help ensure that unwanted person(s) cannot access, view or tamper with your account. 

Protecting Children

LinenandBoxwoods.com takes special care to protect the safety and privacy of children. Our web sites are general audience sites. We do not permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13.

To help protect children under the age of 13, LinenandBoxwoods.com strongly urges parents/guardians to be actively involved in their children's online activities and exercise parental/guardian control over all web-based devices, web-filtering technology, overall access and etiquette to the Internet. 

Links to Third Party Sites

Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control.  Privacy policies on such linked sites may be different from our privacy policy.  You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any of your information on such site.

Disclaimer

This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that LinenandBoxwoods.com shall not be liable for any damages of any kind related to your use of this Web Site.